Contact Us

Report Child Abuse/Neglect

Report Child Abuse and Neglect | 1-866-ENDHARM (1-866-363-4276)
To report abuse, neglect, unlicensed child care and child care concerns.

Constituent Relations

[email protected] | 1-800-723-4831 | 360-902-8060

Constituent Relations provides a fair and courteous process for resolving complaints relating to child protection and child welfare cases, foster home and child care licensing, child care programs, and juvenile rehabilitation services.

Constituent Relations staff provide information and education relating to the various programs within DCYF – policies, dependency process, relative placement, ICPC, adoption, foster care and child care licensing, ICW, extended foster care and independent living, contracts, and other information specific to DCYF.

Find out more about the process to resolve concerns

Public Disclosure

[email protected]
The Public Records Act requires that identifiable public records be made available to the public for inspection.

Learn how to request public records

Adoption
Background Check

[email protected]  | 1-800-998-3898, option 4
For assistance, or to find out about status of a submitted or completed Portable Background Check, background check details, or fingerprint registration.

Childcare Check

[email protected] | 1-866-482-4325, option 3
Search providers and find out background check statuses, licensing history and monitoring reports.

Communications & Media

For media inquiries and publication requests.

[email protected] | [email protected]

Foster Parenting & Kinship Care
  • Learn more about becoming a foster parent
    • If you’d like someone to email or call you about fostering, complete the inquiry form, and you'll receive a message within two business days. 
    • If you’d like to talk to someone about fostering, call 1-888-KIDS-414.
  • Interstate Compact on the Placement of Children (ICPC) | [email protected]  
  • Kinship Care Services | [email protected] 
  • Relative Search | [email protected]
    • For questions regarding a relative search letter, to verify the authenticity of a relative search letter you received from DCYF, or to learn more about Relative Search Notification, view our webpage.
    • If you received a Relative Search Inquiry letter, you may complete the online form.
  • Foster Parent Licensing | Contact a licensor in your area (Select "When You’re Ready to Submit Your Complete Licensing Application")

Providing a safe, loving, temporary home for children who must live away from their family due to abuse or neglect.

Find Child Care

[email protected] | 1-800-446-1114
To find licensed child care programs in your area to meet your family's needs.

Early Learning Providers

Licensed or Family, Friend, and Neighbor (FFN) providers serving families on Working Connections or Seasonal Child Care:

Early Achievers | Quality Rating and Improvement System (QRIS)

[email protected]
Find out about Early Achievers rating or status.

Early Childhood Education and Assistance Program (ECEAP)

[email protected]

Find out more about ECEAP, Washington's pre-kindergarten program that prepares 3- and 4-year-old children from families furthest from opportunity for success in school and in life.

Child Care Licensing

[email protected]

Find out about becoming a licensed child care provider and the licensing process.

Electronic Attendance System Service Desk

[email protected] | 1-844-704-6777
Find out about KinderConnect, KinderSign, and/or KinderSmart, what to do if you’re locked out and need a password reset, how to set-up or use the state system or troubleshooting an error with the system.

Electronic Attendance Team

[email protected] | 360-725-4685
Find out about using an electronic attendance system per WAC 110-15-0126, requesting an exception to rule, or using a third-party system.

Child Care Subsidy Contact Center

844-626-8687
For families to apply, report changes, and ask general questions about child care subsidy eligibility.

Eligibility Supports Provider Line

[email protected] | 1-800-394-4571
For providers to find out about Working Connections and Seasonal Child Care authorizations, payments, overpayments, and family authorization information.

Licensed Exempt Specialist

[email protected] | 1-866-482-4325 (Option 8)
Find out about becoming a Family, Friend, and Neighbor (FFN) provider for Working Connections or Seasonal Child Care, WACompass portal registration, FFN health and safety requirements, and completing a portable background check.

MERIT

[email protected] | 1-866-482-4325, option 5
Washington's professional development workforce registry, MERIT, allows early learning professionals, to track education and training, share qualifications with current and future employers, complete a portable background check, and more.

WA Compass Provider Portal

[email protected] | 866-627-8929
Find out about becoming a licensed provider, inspection report, DBA name change, program description, or log-on assistance.

Human Resources

[email protected] - Contact our recruiters if you’re interested in finding out more about DCYF.

[email protected] - For verification of employment requests, contact Human Resources.

Legislative

[email protected]
For questions relating to policy, advocacy, legislation action, reports to the state Legislature and other information related to government relations and policy.

Social Service Payment System (SSPS)

[email protected] | 360-664-6161
Find out about payment information, employment or wage verification, accessing the SSPS Provider Portal and submitting invoices. 

SSPS Tax Desk

[email protected] | 1-833-725-3502  
Find out about replacement copies of a 1099/W-2.

Website Help

For issues with a DCYF application (such as login issues), email:

MERIT - [email protected]
Early Learning Online Training Site (Training Portal) - [email protected]
ELMS - [email protected]
ESIT - [email protected]